Pinupcasino privacy policy — how your data is kept safe

1 What Information We Collect

pinupcasino only collects information that is necessary to serve you properly. The sections below detail exactly what data is collected and under what circumstances.

1.1 Information Collected at Registration

The information you voluntarily provide when opening an account is stored:

• Identity-related: Full name, date of birth, gender
• Contact information: Email address, mobile number
• Address: District and division (full address required for KYC verification)
• Password: It is stored as an encrypted hash — no one can view it directly

1.2 Information collected during KYC verification

The following documents may be requested for identity and age verification (Know Your Customer):

• Photo of National ID (NID), passport, or driving licence
• A copy of a bank statement or utility bill as proof of address
• In some cases, a selfie or a photo holding your ID document

1.3 Information Collected Automatically During Use

pinupcasinoWhen you visit , certain technical information is logged automatically:

2 How and Why Your Data Is Used

pinupcasinoEvery reason we use your data at is clearly stated below. Your information is never used for any undisclosed purpose.

2.1 For Service Operations

• Account creation, management, and security
• Processing Deposits & Withdrawals
• Awarding Bonuses & Promotions
• Confirming Betting & Gaming Results
• Providing Customer Support

2.2 For Legal Obligations

pinupcasino Operating under an international license, we are legally required to share certain information with regulatory authorities. This data is also necessary to comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) obligations.

2.3 For Communication

• SMS or email transaction confirmation
• Security alerts (suspicious logins, etc.)
• Promotional notifications (you can turn these off)
• Notification of Major Policy Changes

3 Who We Share Your Data With and When

pinupcasino Your data is never sold to advertising companies or data brokers. However, limited information may be shared with trusted partners as necessary to operate the service.

3.1 Payment Processors

Only the information necessary to process transactions is shared with payment gateway operators such as bKash, Nagad, Rocket, and others. These partners operate under their own privacy policies.

3.2 Regulatory & Law Enforcement Authorities

We may be required to share data with relevant authorities if legally obligated or ordered by a court to do so pinupcasino Legally required. Only the minimum necessary information is shared in such cases.

3.3 Technical service providers

Trusted technology partners handling server hosting, cybersecurity services, and customer support tools may have limited access to certain data. All such partners operate under strict confidentiality agreements.

4 Security Measures — How Your Information Is Protected

pinupcasino- uses multiple layers of security to protect your information. Even if one layer is breached, the next remains active.

4.1 Transmission-Level Security

Every piece of data traveling from your browser or app to our servers passes through 256-bit TLS/SSL encryption — the same standard used by the world's leading financial institutions. When you see "https://" and the padlock icon in your address bar, your connection is secure.

4.2 Storage-Level Security

Stored data is kept on encrypted servers. Passwords are never stored in plain text — they are hashed using the bcrypt algorithm. Payment card details pinupcasinoIs never stored on 's servers — it is handled directly by a PCI-DSS compliant payment gateway.

4.3 Access control

• Only authorised staff have access to specific categories of data
• All staff activity is logged and reviewed on a regular basis
• Two-factor authentication (2FA) is mandatory for all internal system access

4.4 Your responsibilities

pinupcasinoWhile provides the highest level of protection on our end, keeping your account password strong and not sharing it with anyone is equally important. If you notice anything suspicious, contact support immediately.

5 Cookie Policy

Cookies are small text files stored in your browser. pinupcasino Uses several types of cookies — each serving a distinct purpose.

5.1 Essential Cookies

These cookies are essential for the site to function properly. Core features like maintaining login sessions, storing security tokens, and basic site operations depend on them. They cannot be disabled.

5.2 Performance cookies

Information such as page load speed and which pages experience the most issues is collected to improve service quality. This data is fully anonymized and cannot be linked to any individual.

5.3 Preference Cookies

These cookies remember your language preference, dark/light mode, and other interface settings — keeping your browsing experience comfortable and consistent.

5.4 Cookie controls

Most modern browsers allow you to delete or block cookies. Keep in mind, however, that disabling essential cookies may affect pinupcasinoLogging in or completing transactions on may not be possible.

6 How Long Your Data Is Retained

pinupcasino Your data is not retained indefinitely. A separate retention period is defined for each category of information.

• While your account is active: Profile information and transaction history are retained.
• After account closure: In accordance with legal obligations, financial transaction records are generally retained for 5–7 years.
• KYC documents: Retained for a defined period in accordance with licensing authority requirements.
• Session Logs: Typically deleted after 90 days.
• Marketing Data: Deleted immediately upon opt-out.

7 Your data rights

pinupcasinoYou have several legal rights over your personal data at . To exercise any of these rights, please contact our support team.

• Right to know: You can find out what data we hold about you and how it is being used.
• Right to Rectification: You may request that any inaccurate or outdated information be corrected.
• Right to Erasure: Under certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: You may request that we stop using your data for certain specific purposes.
• Data Portability: You may request a copy of your data in a structured, machine-readable format.

Upon receiving a rights request pinupcasino Responses are typically provided within 30 days. Complex requests may take up to 60 days.

8 Protection of minors

pinupcasino strictly prohibits registration by anyone under the age of 18. We do not knowingly collect personal data from individuals under 18.

If it is found that a minor has opened an account, that account is immediately closed and all associated data is deleted. If a parent or guardian suspects their child pinupcasino is being used, please notify our support team immediately.

9 Changes to the Privacy Policy

pinupcasino This Privacy Policy may be updated from time to time. Members will be notified of any significant changes via email or an in-platform notification.

The date of any change is always shown at the top of this page under "Last updated". Continued use of the platform after a change takes effect will be considered acceptance of the revised policy.

10 Contact & Complaints

If you have any questions about this Privacy Policy or wish to exercise your data rights, please get in touch with us.

For data protection concerns, please contact support first. If the matter is not resolved to your satisfaction, you have the right to escalate your complaint to the relevant regulatory authority.